- Philosophies & Vision

Everybody is equal - we just have different responsibilities.
There are some things, however, that are vital for us all:

    To act professionally in our job.
    To smile in person and on the phone.
    To always give a warm welcome.
    To be courteous and caring.
    To be happy and help out others.
    To go the extra step.
    To use guest names - never room numbers.
    To always be impeccably presented.

      Our Vision 
          To bring back the glamour.
          To always be dynamic and surprising.
          To increase the theatre and mystique.
          To carve out a niche as A Very Special Place.
          To celebrate our history, belong to the present and move into the future.
          To become The Definitive Luxury English Experience.