Welcome to The Goring

In true Goring style, the safety of our guests, colleagues, suppliers and local community is our priority at all times.

Life has changed for us all over the past few months and we too have been doing all we can to navigate the new ‘norm’.

We have enhanced our already stringent safety measures throughout the hotel by strictly following official government guidelines with the ultimate aim to create the same warm welcome that we have always strived to deliver, but with all the necessary health and safety initiatives in place to make The Goring “Covid-19 secure”.


Yours ever,

David Morgan-Hewitt
Managing Director

 

Below is an insight into what you can expect from your favourite London hotel when you visit.


THE WARMEST OF WELCOMES
Our friendly doormen are on hand to open doors, move luggage and welcome you to The Goring – all just as normal, with the addition of a new welcome gift for everyone including a face mask, hand sanitiser and antibacterial wipes. At present all guests visiting the hotel are asked to wear their face masks whilst in the public areas, with the exception of when they are seated at a table.

We are conducting temperature screening on arrival and will sensitively manage your health whilst you are with us, all with the utmost discretion. Our team are on hand throughout to advise and reassure on any concerns that you may have. We have NHS Track and Trace in place at the entrance to The Dining Room, The Bar and The Veranda for the lead booker of the party to scan. If you are without a phone, we can take a manual record of your visit. 

Although our smiles may be concealed by our masks and we will not extend a handshake, we are still extremely pleased to see you!

SOCIAL DISTANCING, BUT STILL SOCIAL
Our team are practising social distancing as far as possible. We ask that our guests do the same and maintain a distance of two metres from anyone outside of your party. To make this easier we have tweaked some of the layouts in the hotel and our team are on hand to safely guide you in and out of the building.

OUR TEAM
Every member of our staff is fully versed on our new procedures and standards following a specially designed training programme and a team of super compliance staff are in charge of ensuring all of this is properly in place.

Our staff have their own appropriate personal protective equipment and will be wearing masks (with super smiles underneath).

TECHNOLOGY - HOW MODERN!
We have switched to digital communication wherever possible. For the first time guests at The Goring are able to navigate all our services, access in-room information and read menus on mobile devices.

OUR HOUSE - YOUR LONDON HOME
As our Executive Housekeeper it is under Fernanda Lewis' watchful eye that The Goring is kept truly ship shape. She and her team are, as always, maintaining the very highest standards of cleanliness and sparkle. The hotel’s already high cleaning standards have been enhanced with detailed procedures, the most effective, anti-virus cleaning products and new electrostatic fogging machines. As before, your bedroom will be thoroughly cleaned to the highest standards ahead of your arrival, with extra care taken in minimising any risk to you and our staff.

Our exemplary Housekeeping team have a series of new procedures with particular emphasis on high traffic areas and key touch points to keep all doors, handles and buttons germ free and hand sanitiser is freely available at key locations in the hotel for everyone to use.

EATING & DRINKING
We have modified the layouts in our bar and on The Veranda to make you comfortable and provide appropriate spacing between guests. Tables in The Dining Room are perfectly spaced with an airiness that has never been more in fashion. You are able to browse the menus electronically, although paper versions are available for those who prefer. 

The maximum size of party able to visit and eat or drink together at The Goring is six guests from the same household or bubble. For business lunch or dinner reservations or business drinks in the bar, it is however permitted to have groups of up to six people from different households.

Please be aware that at present last orders are at 10.00pm, with the bar, The Dining Room and The Veranda closed to residents and non-residents at 11.00pm.

Should you choose to dine in your room or suite, we will serve you in line with the strictest safety measures.

We are delighted to be hosting some small, intimate weddings for guests with the current capacity for a wedding party fixed at 15 guests. 

HEALTH & HOSPITALITY

As we look forward to welcoming you to The Goring for a relaxed and fun escape from it all, we trust that you will feel confident in choosing to stay with us. For added assurance we are proud to have been awarded the AA's Covid Confident accreditation and to have received the "We're Good To Go" industry standard from Visit Britain.

Please be reassured that should you need any medical assistance when staying with us, we will swiftly arrange for you to see our hotel doctor and if necessary for Covid-19 testing.

For any further queries or to make a reservation, please contact our Reservations Team and they can tell you about our wonderful new Great Goring offer.